Frequently Asked Questions
Everything you need to know about Tinte Cosmetics products and services.
Are Tinte Cosmetics products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals, nor do we work with manufacturers that do.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally take 10-21 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return gently used products for a full refund, minus shipping costs.
Do you use parabens or sulfates in your formulas?
No, all Tinte Cosmetics products are formulated without parabens, sulfates, or phthalates to ensure the highest quality and safety for your skin.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.